---
schema_version: "1"
id: 3e6a09438f1ffa9aaf6dc2f8fc654cdf20b01e9e1faa41a1c507552108ec66bc
title: Restrict Data Processing for Quip
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/restriction_of_processing_quip.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.restriction_of_processing_quip.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a54f04a32ab6b578b7da64680b47212f22cac1dad350c66af713e69c004bffe0
description: Some situations require you to prevent the processing of your customers’ data. We give you actions to consider so that you can work toward complying with the laws that are important to your company.
products:
  - Security
  - Cross Cloud
release: "264"
---
# Restrict Data Processing for Quip

Some situations require you to prevent the processing of your customers’ data. We give you actions to consider so that you can work toward complying with the laws that are important to your company.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: All Editions</td></tr></tbody></table>

Laws and regulations can require you and your company to sometimes restrict the processing of your customers’ data. We’ve listed a few of the laws that are important to many companies collecting and processing their customers’ data.

- General Data Protection Regulation (GDPR), European Union
- Federal Rules of Civil Procedure, United States

If you encounter situations that require you to restrict data processing for any of your customers, review these common requests and the procedures related to them.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d19318e55">Common Customer Request</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d19318e57">Actions to Consider</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d19318e59">Things to Consider</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Common Customer Request" class="slds-cell-wrap" style="vertical-align:top;" headers="d19318e55 ">A customer wants to restrict further processing of specific documents or
              content within documents.</td>
            <td data-label="Actions to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d19318e57 ">
              <ul>
                <li>Remove other users from a document, so that only you can access it.</li>
                <li>Export or print a document, and then delete that document from Quip. </li>
                <li>Create a snapshot of specific data at a specific time using the Quip Root API.
                  For details about the Root API, contact Quip Customer Support.<p>Or, ask
                    Salesforce Customer Support for help.</p>
                </li>
                <li>Ask your admin to set your site to read-only status.</li>
              </ul>
            </td>
            <td data-label="Things to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d19318e59 ">
              <p>Account for any integrations with third-party documents management and workflow
                automation solutions.</p>
              <p style="margin-bottom:0;">If you’ve connected data to Quip through a Live App or Live
                Data connection, take into account that restricting the processing of a Quip
                document doesn’t stop any processing outside of Quip.</p>
            </td>
          </tr>
          <tr class="">
            <td data-label="Common Customer Request" class="slds-cell-wrap" style="vertical-align:top;" headers="d19318e55 ">A customer wants to restrict processing on her profile information.</td>
            <td data-label="Actions to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d19318e57 ">
              <ul>
                <li>Disable particular users through the Quip Business Portal.</li>
                <li>Set your site to read-only status.</li>
              </ul>
            </td>
            <td data-label="Things to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d19318e59 ">If your Quip site uses single sign-on (SSO), consider that the SSO provider may
              maintain user information.</td>
          </tr>
          <tr class="">
            <td data-label="Common Customer Request" class="slds-cell-wrap" style="vertical-align:top;" headers="d19318e55 ">My customer wants to restrict processing of unstructured data in direct message
              threads, comment threads, and chat rooms.</td>
            <td data-label="Actions to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d19318e57 ">
              <ul>
                <li>In chat rooms and direct message threads, export or print the conversations in
                  question, and then delete them from Quip.</li>
                <li>Create a snapshot of specific data at a specific time using the Quip Root
                  API.<p>Or, ask Salesforce Customer Support for help.</p>
                </li>
                <li>Set your site to read-only status.</li>
              </ul>
            </td>
            <td data-label="Things to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d19318e59 ">Quip users can connect chat rooms to external data sources via bots.</td>
          </tr>
        </tbody>
      </table>