---
schema_version: "1"
id: d1a4cde1253ac74b8050a3239f7cbc5b2e2b2424451c69558b46c9bfe33d4b2b
title: Restrict Data Processing for Health Cloud
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/restriction_of_processing_health.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.restriction_of_processing_health.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5da11b56a36f6e564224404064f3e3f4dcdc5a3348bc273539ae34102aa0edf3
description: When situations require you to do so, you can prevent the processing of your patients’ data. We give guidance to help you restrict forms of data processing. That way, you can work toward complying with the laws that are important to your company.
products:
  - Security
  - Cross Cloud
release: "264"
---
# Restrict Data Processing for Health Cloud

When situations require you to do so, you can prevent the processing of your patients’ data. We give guidance to help you restrict forms of data processing. That way, you can work toward complying with the laws that are important to your company.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: All Editions</td></tr></tbody></table>

Among the laws that apply to many companies collecting and processing their customers’ data are:If you encounter situations that require you to restrict data processing for any of your customers, review these common requests and the procedures related to them.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
        <col style="width:25%">
        <col style="width:25%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d11293e57">Common Customer Request</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d11293e60">Actions to Consider</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d11293e63">Things to Consider</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="Common Customer Request" class="slds-cell-wrap" style="vertical-align:top;" headers="d11293e57 ">Patient wants the health or life science organization to refrain from any
            processing of their data until further notice.</td>

          <td data-label="Actions to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d11293e60 ">
            <ul>
              <li>
                <a href="https://developer.salesforce.com/docs/atlas.en-us.health_cloud.meta/health_cloud/admin_program_patient_affiliation.htm" target="_blank">Mark the patient’s affiliations “Not Active”</a>
              </li>

              <li>
                <a href="https://help.salesforce.com/s/articleView?id=sf.data_loader%2Fexporting_data.htm/exporting_data.htm&amp;type=5&amp;language=en_US" target="_blank">Export
                  Data</a>
              </li>

            </ul>
          </td>

          <td data-label="Things to Consider" class="slds-cell-wrap" style="vertical-align:top;" headers="d11293e63 ">
            <p>When you mark a patient’s affiliation “Not Active,” CRM Analytics for Health
              Cloud does not process the patient’s data related to that affiliation. </p>
            <p style="margin-bottom:0;">Restrictions
              on data processing can include suspending communications via Chatter, email, phone,
              or soliciting in general. You can also add notes for any other restrictions to
              processing until the hold is lifted.</p>
            <p style="margin-bottom:0;">If you need to retain the customer’s data,
              export it.</p>
          </td>

        </tr>
      </tbody>
    </table>

- General Data Protection Regulation (GDPR), European Union
- Federal Rules of Civil Procedure, United States
- California Consumer Privacy Act (CCPA), United States