Considerations for Restoring Records from the Recycle Bin

Know what happens to a record’s associations when you restore it from the Recycle Bin.

Required Editions

Available in: Group, Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions

When you restore a record, Salesforce restores the record associations for some relationships.

  • Parent accounts (as specified in the Parent Account field on an account)
  • Indirect account-contact relationships (as specified on the Related Accounts related list on a contact or the Related Contacts related list on an account)
  • Parent cases (as specified in the Parent Case field on a case)
  • Master solutions for translated solutions (as specified in the Master Solution field on a solution)
  • Managers of contacts (as specified in the Reports To field on a contact)
  • Products related to assets (as specified in the Product field on an asset)
  • Opportunities related to quotes (as specified in the Opportunity field on a quote)
  • All custom lookup relationships
  • Relationship group members on accounts and relationship groups, with some exceptions
  • Tags
  • An article's categories, publication state, and assignments
Note
Note Salesforce restores only lookup relationships that have not been replaced. For example, if an asset is related to a different product prior to the original product record being restored, that asset-product relationship is not restored.