---
schema_version: "1"
id: 35e1bd93d649dddd648e0130010c871852da25303248a8a1bc3f8642cfec82c4
title: Partner Connect Roles and Responsibilities
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/pc_prm_roles_responsibilities.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.pc_prm_roles_responsibilities.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f19ac751133b529b8540a7e2ed3944677ba369603d0bb240dbe3a79f1290eef1
description: After a vendor company selects a partner company with whom they want to integrate records, companies must designate a vendor admin and partner admin. Admins must have the bandwidth to collaborate on Partner Connect planning, setup, and maintenance. If record export, import, or update issues occur, an IT professional at the partner company can also offer support.
products:
  - Partner Cloud
  - Cross Cloud
release: "264"
---
# Partner Connect Roles and Responsibilities

After a vendor company selects a partner company with whom they want to integrate records, companies must designate a vendor admin and partner admin. Admins must have the bandwidth to collaborate on Partner Connect planning, setup, and maintenance. If record export, import, or update issues occur, an IT professional at the partner company can also offer support.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>,&nbsp;<strong>Performance</strong>, and <strong>Unlimited</strong> Editions in Agentforce for Sales with Partner Ecosystem Management - Members, Partner Ecosystem Management - Login and <a href="https://help.salesforce.com/s/articleView?id=slack.prm_support_license_template.htm&amp;type=5&amp;language=en_US" target="_blank">PRM add-on license</a>. Partners aren’t required to purchase any licenses to use Partner Connect.</td></tr></tbody></table>

 
| Role | Details |
| --- | --- |
| Vendor admins | A Salesforce admin at the vendor company. Vendor admins initiate each phase of Partner Connect planning and setup. During setup, vendor admins must designate a partner admin, including assigning partner admins permissions within the vendor Salesforce org. Vendor admins also run error reports and, when necessary, work with the partner admin and the partner IT professional to resolve issues. |
| Partner admins | A Salesforce admin at the partner company. Partner admins respond to vendor admin requests for planning and completing Partner Connect setup. Partner admins also receive setup and import status emails. Partner admins also run error reports and, when necessary, work with the vendor admin and the partner IT professional to resolve issues. |