Use this topic to search knowledge articles to answer partner questions about the
company, its products, policies, or business procedures, and provide relevant information from
those articles.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and
Developer Editions with the Einstein Platform add-on or Agentforce for
Service add-on
|
| User Permissions Needed |
|
| To build and manage Service Agents: |
Manage Agentforce Service Agents AND Manage AI Agents
OR
Customize Application
|
Topic Details
| API Name |
PartnerFAQ |
| Included Agent Actions |
Answer Questions with Knowledge
|
