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Why Isn't My Conditional Element Prefilled? (Managed Package)

For the managed package runtime, Omniscript elements that have a conditional element aren’t prefilled by default, to maximize script performance.

To prefill a conditional element:

Managed Package app icon This information is for Omnistudio for Managed Packages. For Omnistudio on standard runtime, see Omnistudio Help.

  1. Click the element you want to prefill.
  2. Check the box labeled Available for Prefill When Hidden. If the Available for Prefill When Hidden checkbox doesn’t exist on the element, set the element's "accessibleInFutureSteps" property to true:
    1. Load the Omniscript with the conditional element.
    2. Click the Conditional element.
    3. Click Edit as JSON.
    4. Change the property "accessibleInFutureSteps": false to "accessibleInFutureSteps": true.
    accessibleInFutureSteps property
    The LookupText.json file is a sample conditional element and an Omnistudio Data Mapper Extract prefill with "accessibleInFutureSteps": true on the Employees2 element.