For the managed package runtime, Vlocity Conversation UI combines the familiar experience of online chat, with the robust transactional capabilities of Vlocity’s Industry Cloud solutions.
This information is for Omnistudio for Managed Packages. For Omnistudio on standard runtime, see Omnistudio Help.
Now consumers, channel partners, and employees alike can get work done, including account inquiries, orders, quotes, and claims, as easily as texting back and forth with an agent. With the Conversation UI, Vlocity bridges the power of artificial intelligence and natural language processing with an easy to use interface.
For Vlocity Conversation UI documentation, see Vlocity Conversation UI.