Tracking Session Interaction Id (Managed Package)

For the managed package runtime, to associate all the events tracked for a single session, the tracking system logs an Interaction Id that is unique for the session. To provide this Id from an Omniscript or Integration Procedure, add a key/value pair to the Tracking Custom Data field in the Configuration section.

Managed Package app icon This information is for Omnistudio for Managed Packages. For Omnistudio on standard runtime, see Omnistudio Help.

For example:

CustomerInteractionId: %InteractionId%

To provide the Interaction Id in a REST call, specify it as a parameter:

/apex/DFOmniScriptUniversalPageConsole?id={0}&OmniScriptType=PolicyServicing&OmniScriptSubType=PaymentExtension&OmniScriptLang=English&scriptMode=vertical&layout=lightning&ContextId={0}&InteractionId={1}&Role={2}