Omnistudio for Managed Packages is a set of services, components, and data model objects for creating guided interactions using your Salesforce data, and external sources. (Omnistudio for Managed Packages was formerly called Omnistudio for Vlocity.)
This information is for Omnistudio for Managed Packages. For Omnistudio on standard runtime, see Omnistudio Help.
Note Omnistudio for Managed Packages uses the managed package runtime
and custom objects. If you use the standard runtime and objects, see Omnistudio.
Omnistudio for Managed Packages includes these components:
- Omniscripts, which contain the interaction logic.
- Flexcards, which group the user interaction and data tools.
- Omnistudio Data Mappers, which transfer data between Omnistudio and Salesforce.
- Integration Procedures, which bundle server-side operations for efficiency and reuse.
Omnistudio for Managed Packages also includes these tools:
- OmniOut, to run Lightning Web Components Omniscripts and Flexcards off-platform on third-party websites.
- Calculation procedures and matrices, to automate creating quotes, and guide a customer or agent through a series of questions, pull data from various sources, and present customized quotes or eligibility determinations.
- Tracking service and OmniAnalytics, to track user interaction and performance data for Omnistudio components and events.
See Get to Know Omnistudio for Managed Packages on Trailhead.