---
schema_version: "1"
id: f5a351efd826eee0b26a6d67741fa37d518d9efb9db5006403d1dc2f2b265803
title: Omniscripts Telephone Element (Managed Package)
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/os_omniscripts_telephone_element.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.os_omniscripts_telephone_element.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c8c1465369f3432dcbf003048d9f411875940e15e03b9244b5499575c5caf784
description: For the managed package runtime, enable users to enter a phone number by adding a Telephone element to your Omniscript. Limit the length and format of the number the user can enter.
products:
  - Omnistudio
release: "264"
---
# Omniscripts Telephone Element (Managed Package)

For the managed package runtime, enable users to enter a phone number by adding a Telephone element to your Omniscript. Limit the length and format of the number the user can enter.

![Managed Package app icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-omnistudio_for_managed_packages-264-0-0-production-enus/aa2554ec-624a-4ee6-8da4-6435670e6e62/resources-global/_corporate/images/managedpackageicon.png) This information is for Omnistudio for Managed Packages. For Omnistudio on standard runtime, see [Omnistudio Help](https://help.salesforce.com/s/articleView?id=xcloud.os_omnistudio_standard.htm&language=en_US).

1. Drag a **Telephone** element from the Build panel onto the canvas.
2. In the Properties panel, give the element a name in the **Name** field.
3. In **Field Label**, enter a label visible to the user.
4. In **Mask**, update the allowable format by entering a custom pattern.
    
    The default is (999) 999-9999, which matches any US-based phone number. For more information about patterns, see **Pattern Mask** at [https://imask.js.org/guide.html#masked-pattern](https://imask.js.org/guide.html#masked-pattern).
5. In **Minimum Length**, update the minimum number of characters the user must enter.
6. In **Maximum length**, update the maximum number of characters the user can enter.
7. For **Validation Options** and other additional properties, see [Common Omniscript Element Properties Definitions (Managed Package)](https://help.salesforce.com/s/articleView?id=xcloud.os_common_omniscript_element_properties_definitions.htm&release=264.0.0&type=5 "For the managed package runtime, each element also includes an extensible Property set that's specific to the type of element. Use the Properties pane on the Designer to edit these properties. Some common element properties aren’t available in certain elements.").