Omniscript Event Tracking (Managed Package)

For the managed package runtime, for Omniscripts, the following events are tracked. For Outcome events, the user's SaveForLater and Cancel events are logged by default. To configure the value logged for a Done action, set its Outcome property.

Managed Package app icon This information is for Omnistudio for Managed Packages. For Omnistudio on standard runtime, see Omnistudio Help.

Event

Data Tracked

OmniAnalytics Omniscript Events

  • Action Container Id

  • Action Container Type

  • Action Container SubType

  • Action Element Name

  • Action Element Label

  • Action Execution Mode

  • Elapsed Time (OS Step Load and UI Action only)

  • Instance Identifier

  • Load Duration (not all events)

  • Ready Time (not all events)

  • Request URL

  • Save For Later Minutes (not all events)

  • Start Time (except OS Cancel and UI Action)

  • Step Wait Time (not all events)

  • Tracking Group

StepActionTime

  • Omniscript Id: The Id of the OmniScript__c sObject containing the Omniscript definition

  • Context Id: Context Id value from the Omniscript Data JSON

  • Omniscript Type

  • Omniscript SubType

  • Language

  • Element Type

  • Element Name

  • Element Label

  • Element Step Number

  • Elapsed Time

Outcome

  • Elapsed Time

  • Element Label

  • Element Name

  • Element Step Number

  • Element Type

  • Omniscript Context Id

  • Omniscript Id

  • Omniscript Language

  • OmniScrip tSubType

  • Omniscript Type

  • Outcome: Cancel, Save, or the outcome configured for a Done action element.

  • TrackingEvent: Outcome