Create an External Tracking Configuration

Third-party analytics vendors require an External Tracking Configuration in addition to a Tracking Group. The steps in this task are for Google Analytics.

  1. From Setup, in the Quick Find box, enter omni.
  2. Expand OmniAnalytics and click External Tracking Configurations.
  3. Click New.
    The New External Tracking Configuration window opens.
  4. For the name, enter GoogleAnalyticsTest.
  5. In Tracking Vendor, click in the text box and select Google.

    Under Replacement Values, the id key and the Script URL property are automatically added.

  6. In the value field for the id key, paste the Google Tag Manager ID that you received when you created your Google Tag Manager account. It has the format GTM-XXXXXXX.

    If you didn't copy this ID when you created your account, log in to Google Tag Manager, open your container if you have more than one, and copy the GTM-XXXXXXX text.

    In the Add Component window, the E-commerce Buyflow OmniScript and DocumentationTestCard are selected.
  7. Save your changes.

    The new External Tracking Configuration is added to the list.

    Note
    Note

    If you change an External Tracking Configuration or External Tracking Event Type, you must refresh the browser.

After you create the External Tracking Configuration, Create Omniscript Event Types.