---
schema_version: "1"
id: af17eb204021c5e2e9cfe07bdd56b397562573fc92bd327f2089379fae140857
title: Navigate to a Knowledge Article (Managed Package)
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/os_navigate_to_a_knowledge_article.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.os_navigate_to_a_knowledge_article.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b2be291db74f6986c38cd30d85e3bc8d9a77a77b37613b62a1a1ade94af44290
description: For the managed package runtime, display a Knowledge Article in an Omniscript by selecting the Navigate Action's Knowledge Article PageReference Type.
products:
  - Omnistudio
release: "264"
---
# Navigate to a Knowledge Article (Managed Package)

For the managed package runtime, display a Knowledge Article in an Omniscript by selecting the Navigate Action's Knowledge Article PageReference Type.

![Managed Package app icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-omnistudio_for_managed_packages-264-0-0-production-enus/aa2554ec-624a-4ee6-8da4-6435670e6e62/resources-global/_corporate/images/managedpackageicon.png) This information is for Omnistudio for Managed Packages. For Omnistudio on standard runtime, see [Omnistudio Help](https://help.salesforce.com/s/articleView?id=xcloud.os_omnistudio_standard.htm&language=en_US).

Before You Begin

Configure the Navigate Action's additional properties and view alternative page reference types. For more information, see [Navigate Action (Managed Package)](https://help.salesforce.com/s/articleView?id=xcloud.os_navigate_action.htm&release=264.0.0&type=5 "For the managed package runtime, navigate to various Salesforce experiences from Omniscript using the Navigate Action element.").

1. Set the **PageReference type** property to **Knowledge Article**.
2. Enter the Knowledge Article's urlName into the **Article URL** field. This field supports Merge fields.
3. Enter the articleType API name into the **Article Type** field. Find the articleType API Name by removing \_\_kav from the API Name of the Knowledge Object.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-omnistudio_for_managed_packages-264-0-0-production-enus/aa2554ec-624a-4ee6-8da4-6435670e6e62/images/icon_note.png)
    
    Note
    
    Communities ignore articleType.