For the managed package runtime, Omnistudio for Managed Packages includes features for older products and applications.
Required Editions
This information is for Omnistudio for Managed Packages. For Omnistudio on standard runtime, see Omnistudio Help.
- OmniForm (Managed Package)
For the managed package runtime, OmniForm is an omnichannel tool that enables you to build single-step, dynamic customer interactions. - Vlocity Conversation UI (Managed Package)
For the managed package runtime, Vlocity Conversation UI combines the familiar experience of online chat, with the robust transactional capabilities of Vlocity’s Industry Cloud solutions. - Vlocity Intelligence (Managed Package)
For the managed package runtime, Vlocity Intelligence can help you better understand how your customers respond, to make your marketing and client support efforts more effective. For example, while a contact center agent is answering a customer’s question about their cable service, the agent can be presented with material to assist in upselling the customer to a new Professional Sports package based on the customer’s interest in football and baseball.