---
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title: Getting Started with Omniscripts (Managed Package)
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/os_getting_started_with_omniscript.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.os_getting_started_with_omniscript.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
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description: For the managed package runtime, Vlocity Omniscript is an omnichannel customer engagement and a business tool built on the Salesforce platform. Administrators can define a script once and then deploy the script within a Salesforce application or on a web page. Omniscript can be used to collect data from both Salesforce.com users and anonymous users via a wide variety of HTML controls.
products:
  - Omnistudio
release: "264"
---
# Getting Started with Omniscripts (Managed Package)

For the managed package runtime, Vlocity Omniscript is an omnichannel customer engagement and a business tool built on the Salesforce platform. Administrators can define a script once and then deploy the script within a Salesforce application or on a web page. Omniscript can be used to collect data from both Salesforce.com users and anonymous users via a wide variety of HTML controls.

![Managed Package app icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-omnistudio_for_managed_packages-264-0-0-production-enus/aa2554ec-624a-4ee6-8da4-6435670e6e62/resources-global/_corporate/images/managedpackageicon.png) This information is for Omnistudio for Managed Packages. For Omnistudio on standard runtime, see [Omnistudio Help](https://help.salesforce.com/s/articleView?id=xcloud.os_omnistudio_standard.htm&language=en_US).

The data is captured in the standard JavaScript Object Notation (JSON) format. Omniscript could be used for any guided interaction. For example, it could be used to:

- Capture application forms for different services, including government benefits, insurance policies, and healthcare coverage.
- Capture details for a customer issue, such as troubleshooting a service outage.
- Capture details for service implementation, such as network configuration requirements.
- Guide a customer through a selling process, such as choosing a new insurance plan.

Data collected in Omniscript can be inserted into Salesforce.com object fields via Vlocity Omnistudio Data Mapper, posted through an external REST API, or stored as an application in the Vlocity Application object.