Fill a PDF From Omniscript Using Omnistudio Data Mapper (Managed Package)

For the managed package runtime, you can fill a PDF using elements from an Omniscript.

Managed Package app icon This information is for Omnistudio for Managed Packages. For Omnistudio on standard runtime, see Omnistudio Help.

Required Items:

  • Adobe Acrobat Pro
  • An existing fillable form (either unsecured or you have the password)

PDF Requirements:

  • PDF must be a Linearized PDF, Version 1.5 or above. You can save a PDF as Linearized Version 1.7 by clicking Save as Other, and then Reduced Size PDF, and then Acrobat 10.0 and later.
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  • Vlocity doesn’t support the List Box PDF Form field type (Multi-Select fields) in the PDF.
  • The PDF Form Field Values for Radio Buttons and Dropdowns must be logically mappable. For example, a Radio Button on a PDF form can't have two options with the same name.
    Note
    Note Firefox and Safari browsers can’t fill some fields without taking additional steps. To use Firefox and Safari, see Configuring your browser to use the Adobe PDF plug-in.

    Omniscript PDF generation supports only Latin-1 characters. For a full list of these characters, see page 997 of the PDF Reference, Sixth Edition.

  • The PDF can be launched in a Firefox, Safari, or Chrome browser.
  1. Prepare your PDF.
  2. Upload the PDF to Salesforce as a Document.