Event Tracking for Custom Fields (Managed Package)

For the managed package runtime, for Integration Procedures and Omniscripts, you can add your own custom fields to the data stored by the Tracking Service. In Summer '20 and later releases, you can add custom fields to Flexcards as well.

This information is for Omnistudio for Managed Packages. For Omnistudio on standard runtime, see Omnistudio Help.

The name of the custom field, minus the trailing __c, must match the key of the corresponding node in the incoming data JSON. For example:

• Custom field added to VlocityTrackingEntry__c object: MyTrackingField__c

• Corresponding Data JSON key: MyTrackingField

Add the JSON key/value pairs to the Tracking Custom Data list in the component. This list is located:

• In the Setup panel of the Flexcard

• In the Procedure Configuration of the Integration Procedure

• In the Script Configuration of the Omniscript