For the managed package runtime, enable user interaction tracking from a Flexcard action or child Flexcard element to publish tracked data with OmniAnalytics. The tracking feature sends tracked information from the Flexcard element to the Vlocity Tracking Service, which is then published by OmniAnalytics.
This information is for Omnistudio for Managed Packages. For Omnistudio on standard runtime, see Omnistudio Help.
For more information, see Tracking Service in Omnistudio for Managed Packages (Managed Package) and OmniAnalytics for Managed Packages Overview (Managed Package).
Parent and Child Flexcards track the Card Load, Card Unload, and State Load events. The Action tracks the UI Action event.
By default, the Enable Tracking feature is enabled on a Flexcard that is not a Child Flexcard. For example, on a parent Flexcard which has a Child Flexcard embedded, tracking is enabled on the parent by default.
To track events on a Child Flexcard, you must enable the Enable Tracking feature, which is disabled by default. To enable tracking on all nested Child Flexcards, you must enable the tracking feature on all parent Flexcards.
On the Action element, the Enable Tracking feature is enabled by default. When disabled, the UI Action event is not fired. Action click tracking is independent of Child Flexcard tracking.
- In the Flexcard Designer, select an action on the canvas or drag a supported element, such as Action, into a state on the canvas.
- In the Properties panel, if the Enable Tracking feature is disabled, click to enable.
What’s next: Track custom data. See Track Custom Data on a Flexcard (Managed Package).