Enable Tracking for Components (Omnistudio for Managed Packages) (Managed Package)

For the managed package runtime, you can enable tracking for components by configuring triggers.

1. Go to Setup.

   • In Lightning Experience, click the gear icon and select Setup from the menu.

   • In Salesforce Classic, click the user menu and select Setup from the menu.

2. In the Quick Find field, enter Custom Settings.
3. Click Custom Settings.
4. Click the letter T in the index across the top.
5. To the left of Trigger Setup, click Manage.
6. Click New.
7. Enter one of the following settings in the Name field.

   Vlocity Component Type	Trigger Name
   Omniscripts	Track.Omniscript
   Integration Procedures	Track.IntProc
   Flexcards	Track.CardFramework Track.CardPreview
   Intelligence	Track.Acuity

   You can enable tracking for specific events of specific component types. For example, to enable only StepActionTime events for Omniscripts, create a Track.OmniScript.StepActionTime trigger.

   You can enable tracking for specific Integration Procedures using a trigger of the format Track.Type_SubType. For example, if the Type is CheckContact and the SubType is CreditScore, the trigger name would be Track.CheckContact_CreditScore. When one Integration Procedure calls another, and you enable tracking only in the calling Integration Procedure, events in the called Integration Procedure are also tracked.

8. Check the Trigger On box.
9. Click Save.
10. Repeat steps 6 through 9 for each trigger you want to add.