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Enable Multi-Language Omniscript Support

Enable multi-language Omniscript support by modifying the Omni Process object in Salesforce Setup.

  1. From Salesforce Setup, select Object Manager.
  2. Locate and click the Omni Process object.
    The custom object definition is displayed.
  3. In the Fields and Relationships section, click to access Language.
  4. If Multi-Language isn’t already in the Language Picklist Values related list, click New in the related list header.
  5. Add Multi-Language to the text box.
  6. Click Save.
  7. In your Omniscript, click Edit, and set Language to Multi-Language.