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Enable Multi-Language Omniscript Support (Managed Package)

For the managed package runtime, enable multi-language Omniscript support by modifying the Vlocity Omniscript object in Salesforce's Setup.

Managed Package app icon This information is for Omnistudio for Managed Packages. For Omnistudio on standard runtime, see Omnistudio Help.

Before You Begin

View the steps necessary to create a multi-language Omniscript. See Create Multi-Language Omniscripts (Managed Package).

Note
Note

Beginning with Vlocity Insurance and Health Summer '20, the LWC Omniscript Designer supports multi-language Omniscripts.

The language users see in Omniscript picklists depends on the language setting in Language and Timezone in Setup.

  1. From Salesforce's Setup, under Create, choose Objects.
  2. Click the Vlocity Omniscript object link. The custom object definition is displayed.
  3. In the Custom Fields and Relationships section, edit the Language picklist, and add Multi-Language to the list of values. Click Save.
  4. Exclusive to the LWC Omniscript Designer, in an Omniscript, click Edit, and set Language to Multi-Language.
  5. Exclusive to the Classic Designer, in an Omniscript's Script Configuration section, set Language to Multi-Language.

What’s next: Define Custom Label Translations in Multi-Language Omniscripts (Managed Package).