---
schema_version: "1"
id: 5f34b4ede52d05bdd1db22e5e3990aaa88c0852d9fe9985de7f32a775a3d0f2f
title: Email Action for Integration Procedures
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/os_email_action_for_integration_procedures_52105.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.os_email_action_for_integration_procedures_52105.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 66daecbe1b9b9a5acaea387f6a3fe4811b832c640ccac1790d467a07ccfef304
description: An Email Action sends the specified email. You can either specify all the email field values or use a Salesforce email template.
products:
  - Omnistudio
release: "264"
---
# Email Action for Integration Procedures

An Email Action sends the specified email. You can either specify all the email field values or use a Salesforce email template.

- To use an email template, view it in Email Template Builder and copy the ID from the URL. The ID looks something like this: `00X4N000000aCE5UAM`\\
- When using a template, you can specify Contacts as recipients using their IDs.
- To specify email values, deselect **Use Template**.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
        <col style="width:16.94915254237288%">
        <col style="width:10.169491525423728%">
        <col style="width:10.169491525423728%">
        <col style="width:8.47457627118644%">
        <col style="width:54.23728813559322%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d102760e64">
            <p style="margin-bottom:0;">Property</p>
          </th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d102760e70">
            <p style="margin-bottom:0;">Available if Use Template Is Checked</p>
          </th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d102760e76">
            <p style="margin-bottom:0;">Available if Use Template Is Not Checked</p>
          </th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d102760e82">
            <p style="margin-bottom:0;">Supports Merge Fields</p>
          </th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d102760e88">
            <p style="margin-bottom:0;">Description</p>
          </th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="Property" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e64 ">
            <p style="margin-bottom:0;">Use Template</p>
          </td>

          <td data-label="Available if Use Template Is Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e70 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Available if Use Template Is Not Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e76 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Supports Merge Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e82 ">
            <p style="margin-bottom:0;">No</p>
          </td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e88 ">
            <p style="margin-bottom:0;">Uses a Salesforce email template if checked. The property determines
              which other properties are available.</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Property" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e64 ">
            <p style="margin-bottom:0;">To Email Address List</p>
          </td>

          <td data-label="Available if Use Template Is Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e70 ">
            <p style="margin-bottom:0;">No</p>
          </td>

          <td data-label="Available if Use Template Is Not Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e76 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Supports Merge Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e82 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e88 ">
            <p style="margin-bottom:0;">Specifies the recipients in the TO field of the email. Click
              <strong class="uicontrol">Add Recipient</strong> to add each email address.
              The property accepts a maximum of 100 addresses.
            </p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Property" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e64 ">
            <p style="margin-bottom:0;">CC Email Address List</p>
          </td>

          <td data-label="Available if Use Template Is Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e70 ">
            <p style="margin-bottom:0;">No</p>
          </td>

          <td data-label="Available if Use Template Is Not Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e76 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Supports Merge Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e82 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e88 ">
            <p style="margin-bottom:0;">Specifies the recipients in the CC field of the email. Click
              <strong class="uicontrol">Add Recipient</strong> to add each email address.
              The property accepts a maximum of 25 addresses.
            </p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Property" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e64 ">
            <p style="margin-bottom:0;">BCC Email Address List</p>
          </td>

          <td data-label="Available if Use Template Is Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e70 ">
            <p style="margin-bottom:0;">No</p>
          </td>

          <td data-label="Available if Use Template Is Not Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e76 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Supports Merge Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e82 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e88 ">
            <p style="margin-bottom:0;">Specifies the recipients in the BCC field of the email. Click
              <strong class="uicontrol">Add Recipient</strong> to add each email address.
              The property accepts a maximum of 25 addresses.
            </p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Property" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e64 ">
            <p style="margin-bottom:0;">Email Subject</p>
          </td>

          <td data-label="Available if Use Template Is Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e70 ">
            <p style="margin-bottom:0;">No</p>
          </td>

          <td data-label="Available if Use Template Is Not Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e76 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Supports Merge Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e82 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e88 ">
            <p style="margin-bottom:0;">Specifies the subject line of the email.</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Property" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e64 ">
            <p style="margin-bottom:0;">Email Body</p>
          </td>

          <td data-label="Available if Use Template Is Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e70 ">
            <p style="margin-bottom:0;">No</p>
          </td>

          <td data-label="Available if Use Template Is Not Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e76 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Supports Merge Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e82 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e88 ">
            <p style="margin-bottom:0;">Specifies the body of the email.</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Property" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e64 ">
            <p style="margin-bottom:0;">Set HTML Body</p>
          </td>

          <td data-label="Available if Use Template Is Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e70 ">
            <p style="margin-bottom:0;">No</p>
          </td>

          <td data-label="Available if Use Template Is Not Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e76 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Supports Merge Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e82 ">
            <p style="margin-bottom:0;">No</p>
          </td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e88 ">
            <p style="margin-bottom:0;">Determines whether the Email Body is read as plain text (not checked)
              or HTML (checked).</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Property" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e64 ">
            <p style="margin-bottom:0;">Org Wide Email Address</p>
          </td>

          <td data-label="Available if Use Template Is Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e70 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Available if Use Template Is Not Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e76 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Supports Merge Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e82 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e88 ">
            <p style="margin-bottom:0;">Specifies the sender in the FROM field of the email. The address is
              assumed to represent the entire org. If not specified, the default
              sender is the user who invoked the Integration Procedure. See <a href="https://help.salesforce.com/articleView?id=orgwide_email.htm&amp;language=en_US" target="_blank">Organization-Wide Email
                Addresses</a> in Salesforce Help.</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Property" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e64 ">
            <p style="margin-bottom:0;">Select Email Template</p>
          </td>

          <td data-label="Available if Use Template Is Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e70 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Available if Use Template Is Not Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e76 ">
            <p style="margin-bottom:0;">No</p>
          </td>

          <td data-label="Supports Merge Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e82 ">
            <p style="margin-bottom:0;">No</p>
          </td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e88 ">
            <p style="margin-bottom:0;">Specifies the Salesforce email template to use. Enter the sObject Id,
              then select the template from the dropdown list.</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Property" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e64 ">
            <p style="margin-bottom:0;">Email Target Object Id</p>
          </td>

          <td data-label="Available if Use Template Is Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e70 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Available if Use Template Is Not Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e76 ">
            <p style="margin-bottom:0;">No</p>
          </td>

          <td data-label="Supports Merge Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e82 ">
            <p style="margin-bottom:0;">No</p>
          </td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e88 ">
            <p style="margin-bottom:0;">Specifies the Id of a Contact, User, or Lead with an email address.</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Property" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e64 ">
            <p style="margin-bottom:0;">What Id</p>
          </td>

          <td data-label="Available if Use Template Is Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e70 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Available if Use Template Is Not Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e76 ">
            <p style="margin-bottom:0;">No</p>
          </td>

          <td data-label="Supports Merge Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e82 ">
            <p style="margin-bottom:0;">No</p>
          </td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e88 ">
            <p style="margin-bottom:0;">If you specify a Contact in the <strong class="uicontrol">Email Target Object
                Id</strong> field, the property ensures that merge fields
              in the template contain the correct data. See the
              <a href="https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_calls_sendemail.htm" target="_blank">Salesforce
                Email API documentation</a>&nbsp;for more information.
            </p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Property" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e64 ">
            <p style="margin-bottom:0;">Save As Activity</p>
          </td>

          <td data-label="Available if Use Template Is Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e70 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Available if Use Template Is Not Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e76 ">
            <p style="margin-bottom:0;">No</p>
          </td>

          <td data-label="Supports Merge Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e82 ">
            <p style="margin-bottom:0;">No</p>
          </td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e88 ">
            <p style="margin-bottom:0;">Saves the email as an activity record on the recipient’s page in Salesforce
              if checked.</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Property" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e64 ">
            <p style="margin-bottom:0;">Content Versions</p>
          </td>

          <td data-label="Available if Use Template Is Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e70 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Available if Use Template Is Not Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e76 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Supports Merge Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e82 ">
            <p style="margin-bottom:0;">No</p>
          </td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e88 ">
            <p style="margin-bottom:0;">Specifies the Id of a ContentVersion sObject that is included as an attachment.</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Property" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e64 ">
            <p style="margin-bottom:0;">Select Document Attachments</p>
          </td>

          <td data-label="Available if Use Template Is Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e70 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Available if Use Template Is Not Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e76 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Supports Merge Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e82 ">
            <p style="margin-bottom:0;">No</p>
          </td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e88 ">
            <p style="margin-bottom:0;">Specifies the Attachment sObjects to add to the email.</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="Property" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e64 ">
            <p style="margin-bottom:0;">Attachment List</p>
          </td>

          <td data-label="Available if Use Template Is Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e70 ">
            <p style="margin-bottom:0;">No</p>
          </td>

          <td data-label="Available if Use Template Is Not Checked" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e76 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Supports Merge Fields" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e82 ">
            <p style="margin-bottom:0;">Yes</p>
          </td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d102760e88 ">
            <p style="margin-bottom:0;">Specifies a node in the data JSON that contains a list of attachment Ids.</p>
          </td>

        </tr>
      </tbody>
    </table>

#### See Also

- [Email Templates](https://help.salesforce.com/s/articleView?id=sales.email_templates_landing_page.htm&language=en_US)