---
schema_version: "1"
id: ffdaace921de5c0468d5761a3e38581bccd91af5498ee94edf76f05f61bc78fd
title: Disable User Information Caching (Managed Package)
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/os_disable_user_information_caching.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.os_disable_user_information_caching.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c47926866a33673bc0fe3dfb035b6e8ec3d577fc1ba41ae1bc8ae0cec0304ce7
description: For the managed package runtime, disable user information caching in the session cache. The Vlocity Cards Framework keeps stored user profile data on the VlocityMetadata partition of the Platform Cache. The Cards.UserTrigger caches the user after user information updates, and removes the cached user after the user is disabled or deleted.
products:
  - Omnistudio
release: "264"
---
# Disable User Information Caching (Managed Package)

For the managed package runtime, disable user information caching in the session cache. The Vlocity Cards Framework keeps stored user profile data on the **VlocityMetadata** partition of the Platform Cache. The `Cards.UserTrigger` caches the user after user information updates, and removes the cached user after the user is disabled or deleted.

![Managed Package app icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-omnistudio_for_managed_packages-264-0-0-production-enus/aa2554ec-624a-4ee6-8da4-6435670e6e62/resources-global/_corporate/images/managedpackageicon.png) This information is for Omnistudio for Managed Packages. For Omnistudio on standard runtime, see [Omnistudio Help](https://help.salesforce.com/s/articleView?id=xcloud.os_omnistudio_standard.htm&language=en_US).

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              <p style="margin-bottom:0;">Required Versions</p>
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              <p style="margin-bottom:0;">Available beginning with Vlocity Insurance and Health Winter '20 Minor Release 107.1.0.2.</p>
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1. In your org, go to Setup > Custom Settings, and click **manage** next to **TriggerSetup**.
2. Click **Edit** next to **Cards.UserTrigger**.
3. Uncheck the **Trigger On** checkbox.