---
schema_version: "1"
id: a3bdfdf970000213b783066d735def8035cba62e32aee73e7601ffdc6480f1b0
title: Omnistudio Component Access Issues and Potential Causes
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/os_comp_access_issues_causes.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.os_comp_access_issues_causes.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 547f890b11f656b80b67091f5f673f1bc6a25ea284a7a01740e4bf9999886b36
description: This table outlines the permissions required when the AdvancedOmnistudioAccessCheck feature flag is enabled.
products:
  - Omnistudio
release: "264"
---
# Omnistudio Component Access Issues and Potential Causes

This table outlines the permissions required when the AdvancedOmnistudioAccessCheck feature flag is enabled.

   
| Components | Objects or Settings | required permissions | potential symptoms if permission is missing |
| --- | --- | --- | --- |
| DocuSign | `DocuSignSystemUser__c` | Custom setting access assignment | Empty response or null values in the DocuSign setup page. |
| DocuSign | `NamedCredential` | View Setup and Configuration access | Empty response or null values. Named credential dropdown is empty. |
| DocuSign | `VlocityDocuSignBranding__c` | Object Read + Field level Read access | Empty response or null values in DocuSign setup branding. |
| DocuSign | `DocuSignEnvelopeTemplate__c` | Object Read + Field level Read access | Error message on the templates page: You do not have access to Document Templates. |
| Data Mapper | `DocuSignEnvelopeTemplate__c` | Object Read + Field level Read access | Error message on the templates page: You do not have access to Document Templates. |
| Tracking Service | `VlocityTrackingEntry__c` | Object Insert + FLS Edit access | Exception on page (insert failed) in tracking-enabled components. |
| Tracking Service | `VlocityTrackingEvent__e` | Platform event access check | Error message: You do not have access to VlocityTrackingEvent\_\_e. |
| Tracking Service | `CustomerInteraction__c` | Object Insert + FLS Edit access | Exception on page (insert failed) in tracking-enabled components. |
| Card Runtime | `VlocityUILayout__c` | Object Read + Field level Read access | Exception on page (no access) in cards layout selection. |
| Card Runtime | `CustomSettings__c` | Custom setting access assignment | Empty response while loading Vlocity cards. |
| Vlocity Cards | `VlocityCard__c` | Object Read + Field level Read access | Exception on page (query failed) while loading Vlocity cards. |
| Vlocity Cards | `VlocityUITemplate__c` | Object Read + Field level Read access | Exception on page (query failed) while loading card templates. |
| Vlocity Cards | `VlocityAction__c` | Object Read + Field level Read access | Exception on screen (query failed) on cards action functionality. |
| Vlocity Cards | `CustomerInteractionTopic__c` | Object Insert + FLS Edit access | Exception on page (insert failed). |
| Vlocity Cards | `CustomSettings` | View setup and configuration | Empty response while loading Vlocity cards. |
| Template Controller | `VlocityUITemplate__c` | Object Read + Field level Read access | Error message on the templates page: You do not have access to VlocityUITemplate\_\_c. |
| Template Controller | `CustomSettings__c` | Custom setting access assignment | Empty response while loading Vlocity cards. |
| Party Hierarchy | `PartyRelationship__c` | Object Read + Field level Read access | Exception on page (no access) for Party relationship. |
| Data Mapper | `Attribute__c` | Object Read + Field level Read access | Exception on page (query failed) during the Data Mapper runtime execution. |
| Datapacks | `VlocityLibraryOrganization__c` | Object Read + Field level Read access | Exception on page (query failed) on organization list dropdown. |
| Datapacks | `VlocityDatapack__c` | Object Read + Field level Read access | Exception on page (query failed) on Vlocity datapacks list page. |
| OmniScript Designer | `VlocityCalculationMatrix__c` | Object Read + Field level Read access | Empty dropdown or Exception on Calculation matrix element dropdown. |
| OmniScript Designer | Any object used by the customer | Object Read + FLS Read access | Error message: You do not have access to \[Object\], or missing fields in dropdowns. |
| Dynamic Object Fetching | `Any object used by the customer` | Object Read + FLS Read access | Empty response or null for dynamic objects used in Remote Actions, Data Mappers, or Integration Procedures. |