---
schema_version: "1"
id: ddb0ce098b379c0fa6ebb84f78ee196f851e1241681e42a145191d734c756a8f
title: Card States (Managed Package)
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/os_card_states.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.os_card_states.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9a97623e24ab157549df8c7c4b371523155d6e2cf69ac8732d8f380a3d644a72
description: For the managed package runtime, cards have states. Each state displays a list of fields from either the layout or the individual card data source, plus a list of Vlocity Actions. You can also associate each state with a flyout, an extended version of a card with supplemental data displayed in a larger area.
products:
  - Omnistudio
release: "264"
---
# Card States (Managed Package)

For the managed package runtime, cards have states. Each state displays a list of fields from either the layout or the individual card data source, plus a list of Vlocity Actions. You can also associate each state with a flyout, an extended version of a card with supplemental data displayed in a larger area.

![Managed Package app icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-omnistudio_for_managed_packages-264-0-0-production-enus/aa2554ec-624a-4ee6-8da4-6435670e6e62/resources-global/_corporate/images/managedpackageicon.png) This information is for Omnistudio for Managed Packages. For Omnistudio on standard runtime, see [Omnistudio Help](https://help.salesforce.com/s/articleView?id=xcloud.os_omnistudio_standard.htm&language=en_US).

Cards states enable presentation of different CRM interactions per state. For example, when a customer adds an auto insurance policy, the policy becomes active, but when a customer misses a payment the policy state becomes past due. Cards with different states present different data.

You can customize each card via its state to display various clickable actions, information, and optional visual cues. For example:

- If an Automobile policy remains unpurchased, the policy card (via its state) likely offers a single action, specifically, "Add \[a New Policy\]".
- A card for an active Automobile policy could display information such as the policy holder's name plus relevant actions, such as "File a Claim".
- If an Automobile policy falls past due, a card can include a red border, a balance due amount, and Actions such as, "Pay \[the\] Premium", "\[Request a\] Billing Extension", and so on.

![Card state examples](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-omnistudio_for_managed_packages-264-0-0-production-enus/aa2554ec-624a-4ee6-8da4-6435670e6e62/omnistudio_for_managed_packages/images/screenshot___card___preview_states.png)

You can enable a Blank Card State to display information when no data is returned from the configured data source.

In the Cards Framework, an object returns only one state and creates one card, by default. However, if you apply multiple state filters to the parent field, there’s a possibility of getting a card for each filter state, as the filter is applied to all objects.