As an administrator, you want to know that your team is learning how to use Salesforce effectively. The Training Class History shows you all of the Salesforce training classes your users have taken.
Required Editions
| User
Permissions Needed |
| To view training history: |
Manage Users |
Administrators can view the Training Class History from Setup.
-
Enter Training History in the Quick
Find box.
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Select Training History.
After taking a live training class, users must submit the online training feedback
form to have their training attendance recorded in the training history. If you
don’t see this link under Manage Users, your organization
has been migrated to a new system. You need to be a Help & Training Admin to access
the training reports via My Cases in Help & Training. Contact Salesforce if you
don't have this access.