--- schema_version: "1" id: aa36f910f403c954433c4ed7fc82d65c89e2c54a9548e719f1c30d3bbdae1822 title: Monitor MFA Usage in Your Salesforce Org collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/mfa_monitor_usage_core.md canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.mfa_monitor_usage_core.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 72717fd4b97ab70d6b2b7be819d58d03b8e634f0750f80e76bddcbfe0c6d22d0 description: Monitor multi-factor authentication (MFA) usage patterns and metrics to get a good understanding of your users’ experiences. There are several tools for monitoring and reporting on MFA usage patterns in your org. Options include the Lightning Usage App, MFA list views and the Identity Verification Methods report, and an MFA dashboard from Salesforce Labs. products: - Security release: "264" --- # Monitor MFA Usage in Your Salesforce Org Monitor multi-factor authentication (MFA) usage patterns and metrics to get a good understanding of your users’ experiences. There are several tools for monitoring and reporting on MFA usage patterns in your org. Options include the Lightning Usage App, MFA list views and the Identity Verification Methods report, and an MFA dashboard from Salesforce Labs. ### Required Editions
Available in: both Salesforce Classic and Lightning Experience
Available in: all editions
![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-security-264-0-0-production-enus/8cecd769-ab2d-4e07-addf-c4f2927925e1/images/icon_important.png) Important Salesforce enforces MFA requirements in the summer of 2026. See these articles for more information and detailed rollout timelines. - [Prepare for MFA Enforcement for All Employee Users](https://help.salesforce.com/s/articleView?id=005321561&type=1&language=en_US). - [Prepare for Phishing-Resistant MFA Enforcement for Privileged Users including Admins](https://help.salesforce.com/s/articleView?id=005321563&type=1&language=en_US). Here are some tips for things to watch for. - Check logs and support tickets to track failed login attempts and problems users are having registering verification methods. Also monitor the volume of requests for temporary verification codes. - Look for gaps in user training or your onboarding materials that could have resulted in users misconfiguring or misusing verification methods. - Monitor and analyze MFA usage patterns. For example, is it taking users an unexpectedly long time to log in or taking multiple tries to log in successfully? If so, can you see patterns that show some verification methods are working better for users than others? ## Lightning Usage App Use the Login Metrics tab in the Lightning Usage App to monitor logins in your org. You can track how many users are logging in with your org’s various identity services, including MFA and single sign-on (SSO). For full details, see [Monitor Logins with the Lightning Usage App](https://help.salesforce.com/s/articleView?id=xcloud.mfa_monitor_usage_app.htm&release=264.0.0&type=5 "Use the Login Metrics tab in the Lightning Usage App to monitor logins in your org. See how many users are logging in with your org’s various identity services, including multi-factor authentication (MFA) and single sign-on (SSO)."). ## MFA List Views and the Identity Verification Methods Report You can use custom list views to see who has registered verification methods for MFA. In addition, the Identity Verification Methods report in Setup monitors and audits your users’ identity verification attempts over the past six months. Use this report to understand how your users are using MFA. For full details, see [See How Your Users Are Verifying Their Identity](https://help.salesforce.com/articleView?id=security_monitor_verification_methods.htm&type=5&language=en_US) and [Monitor Identity Verification History](https://help.salesforce.com/articleView?id=security_verification_history.htm&language=en_US). ## MFA Dashboard App from Salesforce Labs The Multi-Factor Authentication Dashboard from Salesforce Labs is another option for monitoring and reporting on MFA usage patterns. This app is free of charge. You can [download and install the package from Salesforce AppExchange](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EFmcXUAT). This package includes: - MFA view: See who has registered MFA verification methods. You can also see who has generated temporary verification codes, and who has revoked any registered verification methods. - Dashboards and reports: Audit MFA verification activities in your org, and track method registration progress. After installing the package, select the **Dashboards** tab in Salesforce. Then open the MFA Dashboard folder and select the **MFA Dashboard**. - **[Monitor Salesforce Logins with the Lightning Usage App](https://help.salesforce.com/s/articleView?id=xcloud.mfa_monitor_usage_app.htm&release=264.0.0&type=5)** Use the Login Metrics tab in the Lightning Usage App to monitor logins in your org. See how many users are logging in with your org’s various identity services, including multi-factor authentication (MFA) and single sign-on (SSO). #### See Also - [Support Your Multi-Factor Authentication Implementation for Salesforce Orgs](https://help.salesforce.com/s/articleView?id=xcloud.mfa_support_users.htm&release=264.0.0&type=5 "After multi-factor authentication (MFA) is enabled, it introduces some new admin responsibilities to support users and maintain operations. Common tasks involve helping users solve verification method or authentication issues, including account lockouts. It’s also valuable to monitor MFA usage patterns over time for insights such as the most and least used verification methods, or recurring login problems. And consider MFA optimizations that can improve the user experience. Need help? You can assign MFA management permissions to trusted users.") - [Prepare Your Users for MFA](https://help.salesforce.com/s/articleView?id=xcloud.mfa_prepare_users.htm&release=264.0.0&type=5 "Most people these days are familiar with some form of multi-factor authentication (MFA). But don't assume your users are going to intuitively appreciate the value of MFA, or feel comfortable completing MFA registration when they log in, without some advance awareness and preparation. Whether you're launching a new production org where MFA is on by default, turning on MFA in an org that didn't previously use it, or adding MFA to your single sign-on (SSO) process, ensure that your users are trained for MFA ahead of time. A simple change management plan goes a long way in delivering a smooth onboarding experience.")