---
schema_version: "1"
id: 8ae9bdf89b57ce26cb136d8cac275a74a139b278a483e95d53b43bb3604951ad
title: Get Member Details from Transaction Journals When Loyalty Management and Rebate Management Are Enabled
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/member_details_loyalty_rebate_flow.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.member_details_loyalty_rebate_flow.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e5f5295d5e37705403503b156d73ee2341d724bc54053fa0bf01f3f9a11725a9
description: In Salesforce, if Loyalty Management and Rebate Management both are enabled, the Program Member Id field of the Transaction Journal object works as a polymorphic field. In Flows, you can retrieve the record ID only from polymorphic fields.
products:
  - Loyalty Management
release: "264"
---
# Get Member Details from Transaction Journals When Loyalty Management and Rebate Management Are Enabled

In Salesforce, if Loyalty Management and Rebate Management both are enabled, the Program Member Id field of the Transaction Journal object works as a polymorphic field. In Flows, you can retrieve the record ID only from polymorphic fields.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>,&nbsp;<strong>Performance</strong>, <strong>Unlimited</strong>, and&nbsp;<strong>Developer</strong>&nbsp;Editions with Loyalty Management</td></tr></tbody></table>

In orgs that have both Loyalty Management and Rebate Management enabled, Flows can only retrieve the ID of the Loyalty Program Member records associated with Transaction Journal records. The Loyalty Program Member IDs that you retrieve from Transaction Journal records must be used in a Get Records element to retrieve the details of the Loyalty Program Member records.

If Loyalty Management alone is enabled, flows that get loyalty program member details from Transaction Journal records work as expected. These flows fail when Rebate Management is added. Then you must edit the flows and retrieve the details of loyalty program members from the Loyalty Program Member records instead of from the associated Transaction Journal records.