---
schema_version: "1"
id: 8a3c8fad19f3822d01e447024bdb5e7a9842cd1dca37dd9fb88ba816a6bbe25d
title: Member Activity Details
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/lse_member_activity_details_grouptabset.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.lse_member_activity_details_grouptabset.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b2f2f5fee09c2b20f149425f94d00e58230e3851c9ac16bde6c2b266cf3a9189
description: "Show relevant details of loyalty program members’ activity in your service console so that your customer service representatives (CSRs) can quickly view the details and assist members efficiently. You can show four tabs out of the seven options in any order: Overview, Transactions, Promotions, Vouchers, Benefits, Badges, and Associated Groups."
products:
  - Loyalty Management
release: "264"
---
# Member Activity Details

Show relevant details of loyalty program members’ activity in your service console so that your customer service representatives (CSRs) can quickly view the details and assist members efficiently. You can show four tabs out of the seven options in any order: Overview, Transactions, Promotions, Vouchers, Benefits, Badges, and Associated Groups.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Developer</strong>, and <strong>Unlimited</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Orgs that have the B2C - Loyalty Management Plus or the Loyalty Management - Advanced license enabled</td></tr></tbody></table>

The member activity details are listed in these tabs:

Overview

View in cards member’s’ currency, tiers, transaction journals, and not-enrolled eligible promotions.

Transactions

View a list of the latest transaction journals for member transactions. Search and also order the list of transaction journals by name. And adjust points or reverse transactions based on member requests.

Promotions

View promotions offered to a loyalty program member. The member’s eligible promotions are categorized into two sections: Enrolled and Not Enrolled Promotions.

Vouchers

View and redeem vouchers that are issued to loyalty program members.

Benefits

View the list of benefits assigned to the member. Search by benefit name and view member benefit details.

Badges

View a list of badges assigned to the member. Search by badge name and view the badge details.

Associated Groups

View member group names, the group IDs, and the contribution percentages of members who are part of member groups. The points earned by a member are transferred to the member's groups as per the contribution percentage.

You can also add additional tabs. You can customize the Contact record page or Account record page by using the Edit Page and include this entire tab set as a component by selecting the Show member’s activity details checkbox. You can add one or many tabs by adding the component to the record page.

If the tab group isn’t in your console, go to the Edit Page and add the member tabs or tab group to the console ad activate the page.