---
schema_version: "1"
id: 7e97cb1961e4688c3e85b6e0944500f84f959dbd1ccd88ed992a76ce1931f80d
title: Get Access to Loyalty Service Excellence
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/lse_enable_service_excellence_for_loyalty_program_member.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.lse_enable_service_excellence_for_loyalty_program_member.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3a66af7cff7cdc05d745b00e2388236cd2302300e5319bfdd6ba508a23856020
description: To access the service console, enable the Service Excellence for Loyalty Program Member setting for your org.
products:
  - Loyalty Management
release: "264"
---
# Get Access to Loyalty Service Excellence

To access the service console, enable the Service Excellence for Loyalty Program Member setting for your org.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Developer</strong>, and <strong>Unlimited</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Orgs that have the B2C - Loyalty Management Plus or the Loyalty Management - Advanced license enabled</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d32399e72">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d32399e72 ">To enable Loyalty Service Excellence:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d32399e72 ">
              <ul>
                <li>System Administrator</li>

                <li>Loyalty Management</li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>

1. From Setup, in the Quick Find box, enter Loyalty Management, and then select **Loyalty Management Settings**.
2. Turn on **Service Excellence for Loyalty Program Member**.

After the Service Excellence for Loyalty Program Member setting is enabled, you can view the Loyalty Program Member record in the same layout.