---
schema_version: "1"
id: 86e2cab237112d4512b9b266defff7ab0ded2c745e2fa2baa9d99645c1780e12
title: Alerts
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/lse_alerts.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.lse_alerts.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0f8303e1c065c90e434a706dcabdacc5e78db953d705277a739d18e2601ea405
description: Show alerts on the Loyalty Program Member page so that your customer service representatives, loyalty program admins, and the program managers can stay on top of changes related to your loyalty program members. For example, show alerts on a member's expiring points or vouchers so that the members can take immediate action and avoid issues. You can also alert customer service representatives. You can create alerts manually or automatically.
products:
  - Loyalty Management
release: "264"
---
# Alerts

Show alerts on the Loyalty Program Member page so that your customer service representatives, loyalty program admins, and the program managers can stay on top of changes related to your loyalty program members. For example, show alerts on a member's expiring points or vouchers so that the members can take immediate action and avoid issues. You can also alert customer service representatives. You can create alerts manually or automatically.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Developer</strong>, and <strong>Unlimited</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Orgs that have the B2C - Loyalty Management Plus or the Loyalty Management - Advanced license enabled</td></tr></tbody></table>

Set up alerts by using the Flow Builder, Data Processing Engine, or Promotion Setup Rules. Create alert entries in the Record Alerts table and assign the alerts with alert severity.