Configure actions by using flows, OmniScripts, or quick actions so that your customer
service representatives can use Action Launcher to quickly find and run service actions, such as
issuing a voucher, and changing member’s tiers, and resolve queries.
Required Editions
| Available in: Lightning Experience in Enterprise, Performance,
Developer, and Unlimited Editions
|
| Available in: Orgs that have the B2C - Loyalty Management Plus or the Loyalty
Management - Advanced license enabled |
For detailed setup and configuration steps, see Action Launcher.
