---
schema_version: "1"
id: ddf597904c2ccd703c0002921a882d0fdc4bdfa1dcf45037687e7ec6fd7a18bf
title: In-App Dashboards for Loyalty Management in Tableau Next
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/loyalty_tableau_next_dashboards.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.loyalty_tableau_next_dashboards.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0653e68d38f6ba6925260293677ed9f70755cd0ee88f8809afe396e89290d6a5
description: Loyalty Management in-app dashboards are standalone data visualizations that are typically accessed from dedicated analytics pages. Loyalty program managers use these dashboards as centralized hubs to analyze large datasets and monitor high-level performance metrics.
products:
  - Loyalty Management
release: "264"
---
# In-App Dashboards for Loyalty Management in Tableau Next

Loyalty Management in-app dashboards are standalone data visualizations that are typically accessed from dedicated analytics pages. Loyalty program managers use these dashboards as centralized hubs to analyze large datasets and monitor high-level performance metrics.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>,&nbsp;<strong>Performance</strong>, <strong>Unlimited</strong>, and&nbsp;<strong>Developer</strong>&nbsp;Editions with Loyalty Management</td></tr></tbody></table>

- **[Loyalty Program Performance Dashboard](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_tableau_next_loyalty_program_performance_dashboard.htm&release=264.0.0&type=5)**  
    Track critical loyalty metrics, including points, revenue, and tiers. Measure the financial impact of accrued, redeemed, and expired non-qualifying points (NQPs) and monitor the overall points balance. Filter the view by program, tier group, currency, and activity date to isolate specific data sets. Gain targeted insights into key performance indicators for member acquisitions, member engagement, partners and products, and locations.
- **[Promotion Performance Dashboard in Tableau Next](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_tableau_next_promotion_performance_dashboard.htm&release=264.0.0&type=5)**  
    Evaluate promotional campaign effectiveness, user engagement, and financial liabilities. Filter performance views by program name, promotion name, and duration to isolate specific datasets. Access a tabular view to inspect detailed campaign metrics, including start and end dates, participant engagement, current liabilities, and promotion revenue.
- **[Program Manager with Member Services Home in Tableau Next](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_tableau_next_program_manager_member_services_home.htm&release=264.0.0&type=5)**  
    Evaluate member growth, loyalty program engagement, and point performance. Filter dashboard views by duration, currency name, and program to isolate specific datasets. Track new member acquisitions and examine tier breakdowns across membership levels. Analyze monthly activity trends by comparing overall transaction volume against active transacting members. Monitor key financial indicators, including total points balance to date, revenue, and accrued, redeemed, and expired point totals.
- **[Loyalty Member Service Team Performance in Tableau Next](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_tableau_next_member_service_team_performance.htm&release=264.0.0&type=5)**  
    Evaluate member service team efficiency, activity across establishments, and point adjustments. Filter performance views by duration, currency name, and program to isolate specific datasets. Compare establishment-level performance across two metrics such as point adjustments and member assistance. Track key performance metrics along with stacked modification type breakdowns. Analyze monthly performance trends of the selected metrics over time.
- **[Loyalty Member Service Dashboard in Tableau Next](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_tableau_next_member_service_dashboard.htm&release=264.0.0&type=5)**  
    Analyze service representative activity and its impact on member point balances. Filter performance views by duration, currency name, and program to isolate specific datasets. Track key indicators including members with modifications, credited points, accrual reversals, and redemption reversals. Examine point modification breakdowns by action type and category. Evaluate how these adjustments affect qualifying and non-qualifying points over time.
- **[Fraud Analytics Dashboard in Tableau Next](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_tableau_next_fraud_analytics_dashboard.htm&release=264.0.0&type=5)**  
    Detect potential loyalty fraud by monitoring accruals, redemptions, and manual adjustments against thresholds that you select on the dashboard. Filter global views by program, location, tier group, and duration to isolate specific datasets. Then use dedicated tabs for accruals, redemptions, members, and agents to analyze transaction patterns across touchpoints and users.