---
schema_version: "1"
id: e56678425cdc4dec1eeec750413d725df45bf75a8a4c79624cb95e6bfa3bc3b3
title: Enable Real-Time Update of Non-Qualifying Points Balance
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/loyalty_real_time_setting.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.loyalty_real_time_setting.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9eba45cd48be50b9ecc6afa2af57e2484768b83b8e47a0d555572a8472cbd929
description: To update non-qualifying points balance of members in real time, turn on real-time balance update setting in your Salesforce org.
products:
  - Loyalty Management
release: "264"
---
# Enable Real-Time Update of Non-Qualifying Points Balance

To update non-qualifying points balance of members in real time, turn on real-time balance update setting in your Salesforce org.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in&nbsp;<strong>Enterprise</strong>,&nbsp;<strong>Performance</strong>, <strong>Unlimited</strong>, and&nbsp;<strong>Developer</strong>&nbsp;Editions that have Loyalty Management enabled.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d43985e66">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d43985e66 ">To enable real-time points balance update:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d43985e66 "><a name="loyalty_real_time_setting__loyalty_settings_permission"><!-- --></a>
              <ul id="loyalty_real_time_setting__loyalty_settings_permission">
                <li>System Administrator</li>

                <li>Loyalty Management</li>

              </ul>
            </td>

          </tr>
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Before you turn on the setting to update members' non-qualifying points balance in real time, you must run the Credit Non-Qualifying Points to Members Data Processing Engine definition. This ensures that the members' points balance is updated for all the transactions processed until the current date.

Member points balance is updated in real time only for Accrual type transaction journals. When you turn on this setting, you don't have to use the Credit Non-Qualifying Points to Members Data Processing Engine definition in a flow to update points balance. When you make a credit type points adjustment for members or for transaction journals, points are automatically credited to the associated members' points balance.

Enabling real-time balance update doesn’t impact real-time point movement to escrow.

1. From Setup, in the Quick Find box, enter Loyalty Management, and then select **Loyalty Management Settings**.
2. Turn on **Update non-qualifying point balance of loyalty program members in real time**.

After you turn on this setting, create loyalty program processes or flows to process Transaction Journal records and use the Credit Points action to credit non-qualifying points in real time.