---
schema_version: "1"
id: 644053f96c55518342a537de28ffe1ded8136ef4219800987863e8a3a7421d9d
title: Manage Limits for Record-Based Promotions
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/loyalty_promotions_manage_limits_record_based.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.loyalty_promotions_manage_limits_record_based.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b4e6ae27a3004627afbe8ac21efdeada2a8699cf00d968c3bdd1c29a16765a6d
description: Restrict the total number of vouchers issued and points credited per promotion. When transaction journals are processed, Loyalty Management checks usage in real time to make sure that limits are strictly enforced.
products:
  - Loyalty Management
release: "264"
---
# Manage Limits for Record-Based Promotions

Restrict the total number of vouchers issued and points credited per promotion. When transaction journals are processed, Loyalty Management checks usage in real time to make sure that limits are strictly enforced.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in&nbsp;<strong>Enterprise</strong>,&nbsp;<strong>Performance</strong>, <strong>Unlimited</strong>, and&nbsp;<strong>Developer</strong>&nbsp;Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Orgs that have the B2C - Loyalty, B2C - Loyalty Plus, B2B - Loyalty, Loyalty Management - Growth, or Loyalty Management - Advanced license enabled</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:left;vertical-align:top;" id="d61933e74">User Permissions Needed</th>
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        <tbody>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d61933e74 ">To define promotion limits:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d61933e74 ">Loyalty Management permission set</td>

          </tr>
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## Define Limits

For each limit that you want to enforce, perform these steps.

1. In the Loyalty Programs tab, select your loyalty program.
2. From the Promotions section of the Experiences tab, click the loyalty promotion to which you want to add limits.
3. Open the Limits tab.
4. Click **New**.
5. For Category, select **Promotion Level**.
6. For Type, select **Points** or **Vouchers**.
    
    You can define only one voucher-type limit per promotion. For points, you can define a limit for each loyalty program currency.
7. If you select Points, select a value for **Loyalty Program Currency**.
8. In the value field, enter the limit.
9. Save your changes.

## Apply Limits

To apply the limits, perform these steps.

1. Create a loyalty program process with the TransactionJournal process type.
2. Add a process rule with the created promotion.
3. Add the Credit Points or Issue Vouchers program process rule actions.

Loyalty Management uses the limit framework to enforce the limits. See [Limits Framework](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_limits_framework.htm&release=264.0.0&type=5 "To handle high-volume, concurrent events, Loyalty Management provides a framework for enforcing limits on points and vouchers.").

See [Create Loyalty Program Processes by Using Promotion Setup](https://help.salesforce.com/s/articleView?id=xcloud.promotion_setup.htm&type=5&language=en_US).