This scenario study explains what you can achieve with the Loyalty Management with POS
integration through an unlocked package or through a combination of MuleSoft and unlocked
package.
Required Editions
| Available in: all editions that have Loyalty Management enabled |
Enroll an individual member
Imagine Adam Smith shopping at the NTO Insider store. At the checkout counter, the operator
enrolls Adam as a loyalty program member by using the Member Enrollment API.
Place orders for items purchased at the store
Adam purchases items at the store and the operator bills them through the POS system. The order
is processed by using the Order Placement API.
Get member details
The operator enters the membership number in the POS system and gets member details such as tier,
member currency, tier group, and the redemption cost per unit by using the Member Profile
API.
Get voucher details
The operator enters the membership number in the POS system and gets the details of vouchers
issued to the member.
