---
schema_version: "1"
id: e6c93ed019401444e91a94faf5409201a548dc0b30bcd27d31463489b853d524
title: Enable Negative Point Balance for Non-Qualifying Currencies
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/loyalty_negative_points_setting.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.loyalty_negative_points_setting.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 22cec8af1760ebc02eef2449bcf5bb0b10b6ff57f1f82028a2bdee6d7d1098ca
description: Enable currencies to accommodate negative points balance for members. Turn on the negative point balance setting in Salesforce. When you enable negative point balance, members can redeem points beyond their existing points balance.
products:
  - Loyalty Management
release: "264"
---
# Enable Negative Point Balance for Non-Qualifying Currencies

Enable currencies to accommodate negative points balance for members. Turn on the negative point balance setting in Salesforce. When you enable negative point balance, members can redeem points beyond their existing points balance.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Loyalty Management - Growth or Loyalty Management - Advanced</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d66912e72">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d66912e72 ">To allow members to have a negative point balance:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d66912e72 ">
              <p>Customize Application permission</p>
              <p>AND</p>
              <p style="margin-bottom:0;">Loyalty Management permission set</p>
            </td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-loyalty_management-264-0-0-production-enus/0590ce3e-5a09-45ab-8e5e-68f359c35886/images/icon_note.png)

Note When you enable the Members Can Have a Negative Point Balance setting, the loyalty program can’t hold points in escrow or consolidate members’ fixed non-qualifying points in batches.

1. From Setup, in the Quick Find box, enter Loyalty Management, and then select **Loyalty Management Settings**.
2. Turn on Members Can Have a Negative Point Balance.

If you disable the negative point balance setting, a member’s negative point balance remains unchanged. The points that members earn for subsequent transactions are used to adjust their negative balance.