---
schema_version: "1"
id: 72edb6260c53b2ba5b57455a1eeb9a712b02c892faee094d35fa1afbde4f4b43
title: Allow Members to Join and Leave Loyalty Program and Promotions from Experience Cloud Site
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/loyalty_member_site_assess.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.loyalty_member_site_assess.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2632396331235296626385a8a13926f40818fb0fbf57ce4d40f7333ec940ea01
description: Give contacts, accounts, and person accounts in your company the permission to join or leave your loyalty program from the loyalty program’s Experience Cloud site. You can also give loyalty program members the permission to join or opt out of promotions from the Experience Cloud site.
products:
  - Loyalty Management
release: "264"
---
# Allow Members to Join and Leave Loyalty Program and Promotions from Experience Cloud Site

Give contacts, accounts, and person accounts in your company the permission to join or leave your loyalty program from the loyalty program’s Experience Cloud site. You can also give loyalty program members the permission to join or opt out of promotions from the Experience Cloud site.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>,&nbsp;<strong>Performance</strong>, <strong>Unlimited</strong>, and&nbsp;<strong>Developer</strong>&nbsp;Editions with Loyalty Management</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d39646e72">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d39646e72 ">To provide members access to join and leave loyalty program and promotions from
              Experience Cloud site:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d39646e72 "><a name="loyalty_member_site_assess__ul_gks_4wt_5cc"><!-- --></a>
              <ul id="loyalty_member_site_assess__ul_gks_4wt_5cc">
                <li>System Administrator</li>

                <li>Loyalty Management</li>

              </ul>
            </td>

          </tr>
        </tbody>
      </table>

Before you turn on the setting, ensure that your customers and members have access to:

- Visit your loyalty program’s Experience Cloud site as external users.
- View the loyalty program that customers can join.
- View the promotion that members can join.

![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-loyalty_management-264-0-0-production-enus/0590ce3e-5a09-45ab-8e5e-68f359c35886/images/icon_tip.png)

Tip Use sharing sets in your Experience Cloud site to provide customers and members access to the loyalty program and promotion records.

1. From Setup, in the Quick Find box, enter Loyalty Management, and then select **Loyalty Management Settings**.
2. Turn on Customers and Members Join and Opt Out from Experience Cloud Site.

After you turn on the setting, Loyalty Program Member records get Create assess to Account, Contact, and Loyalty Program Member Promotion objects, and View access to the Loyalty Program Process Rule object.