---
schema_version: "1"
id: 7facba0242cd9be14009bb7a1a1ba32f1b1b1e0536ea36da1e65e42d1a1857f7
title: Launch Your Loyalty Member Portal
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/loyalty_member_portal.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.loyalty_member_portal.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a9ee157a1cad860ea237f7b847778497cc157c33cb4c74b764cc62caa1ee742d
description: Keep your loyalty members engaged by letting them track their own progress in the program with the Loyalty Member Portal. Members can view their profile details, loyalty program details, membership details, recent transactions, points balance, and current tiers. Members can also view the program currencies that members hold, the credited vouchers, promotions, and the benefits.
products:
  - Loyalty Management
release: "264"
---
# Launch Your Loyalty Member Portal

Keep your loyalty members engaged by letting them track their own progress in the program with the Loyalty Member Portal. Members can view their profile details, loyalty program details, membership details, recent transactions, points balance, and current tiers. Members can also view the program currencies that members hold, the credited vouchers, promotions, and the benefits.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>,&nbsp;<strong>Performance</strong>, <strong>Unlimited</strong>, and&nbsp;<strong>Developer</strong>&nbsp;Editions with Loyalty Management</td></tr></tbody></table>

1. To launch the Loyalty Member Portal, use the credentials from the welcome email.
2. Enter your username and password, and click **Login**.
    
    You can view the Loyalty Member Portal page listing all the loyalty program members in a view.
3. In a loyalty member record, click **Membership Number**.
    
    - You can view the member’s profile details in the **Details** tab.
        - To view the member’s program details, click the **Loyalty Program** link on the member record page.
        - To view all the benefits of a member, click **View Member Benefits**.
    - To view the member’s current tier, currency, transactions, vouchers, promotions, and benefit details, click the **Related** tab.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-loyalty_management-264-0-0-production-enus/0590ce3e-5a09-45ab-8e5e-68f359c35886/images/icon_note.png)
    
    Note To view the member’s tier, currency, transactions, vouchers, promotions, and benefits in detail, click **Related**.
4. To go back to the portal home page, click **Home**.
5. To switch to a different view, click **List Views**, and then select a different view.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-loyalty_management-264-0-0-production-enus/0590ce3e-5a09-45ab-8e5e-68f359c35886/images/icon_note.png)
    
    Note If the loyalty program isn’t associated with the site, the Experience Cloud site shows the details of all the programs the contact is associated with it.