---
schema_version: "1"
id: 2a80cc8f6ca6becd3f3fe2ba44aad003746e5c4fb0d1df31a6873dcfab092638
title: Member Groups
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/loyalty_member_group.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.loyalty_member_group.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ddd2ff8c16234238ea27f7c4d51b954106746861273fbb913ac0df5575aa154b
description: You create groups and add members to the groups. Members can contribute a percentage of their own points to a group. A member can be a part of multiple groups and can also decide the percentage of points to contribute to each group.
products:
  - Loyalty Management
release: "264"
---
# Member Groups

You create groups and add members to the groups. Members can contribute a percentage of their own points to a group. A member can be a part of multiple groups and can also decide the percentage of points to contribute to each group.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Loyalty Management - Growth or Loyalty Management - Advanced</td></tr></tbody></table>

- **[Create Member Groups](https://help.salesforce.com/s/articleView?id=xcloud.create_member_group.htm&release=264.0.0&type=5)**  
    Individual and corporate members of a loyalty program can be added to a group. As part of a group, members can pool points together. Based on a member's contribution percentage towards a group, the points earned by a member are transferred to the member's groups.
- **[Add Members to a Group](https://help.salesforce.com/s/articleView?id=xcloud.add_member_to_group.htm&release=264.0.0&type=5)**  
    After you create a group, you can add Individual or Corporate type loyalty program members to the group. Members of a group can contribute nonqualifying points to the group's point balances.
- **[Learn How a Group’s Point Balances Are Managed](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_group_workflow.htm&release=264.0.0&type=5)**  
    Loyalty Management automates the process that manages group balances. Here’s a summary of how you can use Loyalty Management to manage a group’s point balances.
- **[Transfer Member Points to Groups](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_member_group_action.htm&release=264.0.0&type=5)**  
    If the Transfer Points to Member Group Automatically setting is turned on, the points are transferred automatically. If the setting is turned off, use the Transfer Member Points to Groups action to transfer members' redeemable points to their associated groups.
- **[Update the Layout of Loyalty Program Member Record Page](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_group_record_layout.htm&release=264.0.0&type=5)**  
    The page layout for Individual, Corporate, and Group type Loyalty Program Member records are the same. But, some of the related lists on this page layout don't apply to Individual and Corporate members, or to groups. Customize the layout to ensure that the most relevant related lists appear for each member type.
- **[Things to Consider While Working with Member Groups](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_groups_points_to_consider.htm&release=264.0.0&type=5)**  
    There are a few points to remember before you add member groups to your loyalty program and transfer points to groups.