---
schema_version: "1"
id: 1da999e9a98e788176be02b4421c39aace1756e52e111e2235432b4d9a0d9e28
title: Things to Consider While Working with Member Groups
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/loyalty_groups_points_to_consider.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.loyalty_groups_points_to_consider.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8fbab5794736ccd2ae8339d26732857793d70a8c5a51f95c8ecec3488aa1b1e9
description: There are a few points to remember before you add member groups to your loyalty program and transfer points to groups.
products:
  - Loyalty Management
release: "264"
---
# Things to Consider While Working with Member Groups

There are a few points to remember before you add member groups to your loyalty program and transfer points to groups.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Loyalty Management - Growth or Loyalty Management - Advanced</td></tr></tbody></table>

## Things to Keep in Mind

Here are a few things to keep in mind when you create and manage member groups:

- Groups aren't associated with tiers.
- Qualifying points can't be transferred to a group.
- Points can't be adjusted for groups.
- Vouchers can't be issued to groups.
- Promotions can't be offered to groups.
- Accrual type transactions associated with a group can't be canceled.
- The Expire Fixed Non-Qualifying Points Data Processing Engine definition expires a group's points based on the currencies' expiration date.

## Recommendations

- Transfer member points to groups in batches and after the escrow period for a transaction is over. This ensures that points are transferred to groups from the member’s point balance and not from the member's escrow point balance.
- Transfer member points to groups after all the Credit type Loyalty Ledger records are created for a transaction. This ensures that the Transfer Member Points to Groups action doesn't miss transferring points for any of the Loyalty Ledger records. The action can transfer points for a journal only once. If ledgers are created after points are transferred for a journal, these new ledgers aren't considered by the action.
- Create Accrual type Transaction Journals for Individual or Corporate members only. In most business scenarios, an Individual or a Corporate member's activity leads to the creation of a transaction journal.