---
schema_version: "1"
id: 831a958026ede1213b83aadca85dd36b3ae1150e72974d89625e3b34519d67cc
title: Enable Traceability Settings
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/loyalty_enable_traceability_settings.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.loyalty_enable_traceability_settings.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f3f739d10cd13914ba2c59239d926af1b6264725cae63557c6b61644cdbf64fb
description: To link redemption transactions directly to source accrual transactions, turn on traceability for redeemable currencies with the fixed-duration expiration, activity-based expiration, or both.
products:
  - Loyalty Management
release: "264"
---
# Enable Traceability Settings

To link redemption transactions directly to source accrual transactions, turn on traceability for redeemable currencies with the fixed-duration expiration, activity-based expiration, or both.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in&nbsp;<strong>Enterprise</strong>,&nbsp;<strong>Performance</strong>, <strong>Unlimited</strong>, and&nbsp;<strong>Developer</strong>&nbsp;Editions with Loyalty Management - Growth or Loyalty Management - Advanced.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:left;vertical-align:top;" id="d35236e66">User Permissions Needed</th>
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        <tbody>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d35236e66 ">To turn on traceability settings:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d35236e66 ">Loyalty Management</td>

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Points to keep in mind before you turn on traceability settings.

- After you enable traceability, you can’t use the Data Processing Engine definition, Aggregate Fixed Non-Qualifying Points in Expiration Ledgers. So, if you’ve scheduled the definition to run periodically, disable the schedule.
- Before you turn on asynchronous point tracing, [review the impact of asynchronous point tracing on other processes](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_async_processing_considerations.htm&release=264.0.0&type=5 "Based on the data volume and currency-type, turn on asynchronous point tracing. When you turn on asynchronous tracing, pending traceability records are created in real time and processed asynchronously. Review how pending traceability records affect various processes, such as point expiration, redemptions, and transfers.").
- If you have debit ledgers for an active currency for which you want to turn on tracing, create traceability records for all the debit ledgers. To learn how to validate the traceability records you create, see [Validate Loyalty Ledger Traceability Records](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_validate_loyalty_ledger_traceability_records.htm&release=264.0.0&type=5 "Use the Validate Loyalty Traceability Ledgers Data Processing Engine template. It validates the Loyalty Ledger Traceability records for each active, fixed-duration, and redeemable currencies in the loyalty program. It calculates member balances and checks for redeemed expired points, mismatched debit and credit points, and overconsumed points.").

1. From Setup, in the Quick Find box, enter Loyalty Management, and then select **Loyalty Management Settings**.
2. To turn on tracing of points for currencies with the fixed-duration expiration model, perform these steps.
    1. Turn on **Point Tracing for Fixed Duration Currencies**.
    2. To process traceable redemption transactions asynchronously to manage large data volumes without lag or timeouts, turn on **Asynchronous Point Tracing for Fixed Duration Currencies**.
        
        After you turn on this setting, points are traced asynchronously only when the number of unexpired credit ledgers for a member and currency exceeds the threshold.
        
        By default, the threshold is 1,500. To decrease the threshold value or to increase it up to 10,000, contact Salesforce Customer Support.
        
        ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-loyalty_management-264-0-0-production-enus/0590ce3e-5a09-45ab-8e5e-68f359c35886/images/icon_note.png)
        
        Note If you increase the threshold, the lag increases based on the number of unexpired ledgers being processed.
3. To turn on tracing of points for currencies with the activity-based expiration model, turn on **Asynchronous Point Tracing for Activity-Based Currencies**.
    
    Points for currencies with activity-based expiration can be traced only asynchronously.