---
schema_version: "1"
id: 805080e7fa6ba10ee7127b5ea23836c2cf9ea427b5a6ac26f7cb6358b8e02737
title: Subagents for Loyalty Management
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/loyalty_agentforce_topics.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.loyalty_agentforce_topics.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: af882f9cd979da23927179689382a0a67019fe1f782646d69011c83a7df3cda5
description: Marketing managers can use Agentforce to efficiently create and update promotions with Accrual and Spend X templates. Agentforce in self-service channels empowers customers to easily retrieve details about their profile and eligibility for loyalty promotions. The subagents are available in the Agentforce (Default) agent.
products:
  - Loyalty Management
release: "264"
---
# Subagents for Loyalty Management

Marketing managers can use Agentforce to efficiently create and update promotions with Accrual and Spend X templates. Agentforce in self-service channels empowers customers to easily retrieve details about their profile and eligibility for loyalty promotions. The subagents are available in the Agentforce (Default) agent.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-xcloud-loyalty_management-264-0-0-production-enus/0590ce3e-5a09-45ab-8e5e-68f359c35886/images/icon_note.png)

Note Beginning in April 2026, agent topics are now called subagents. There are no changes to functionality. During this transition, you may see a mix of the new and previous terms in our documentation.

- **[Subagent: Promotion With Loyalty Accrual Rule](https://help.salesforce.com/s/articleView?id=xcloud.loyalty_agentforce_topic_loyalty_templates.htm&release=264.0.0&type=5)**  
    Marketing managers can use the Promotion With Loyalty Accrual Rule subagent to create and update promotions that reward loyalty program members for completing eligible accrual activities. They can also draft loyalty promotion emails for effective communication.

#### See Also

- [_Salesforce Help_: Agent Topics](https://help.salesforce.com/s/articleView?id=ai.copilot_topics.htm&language=en_US)