Track Redemptions and Associated Accruals with Traceability

Trace consumed points to their originating source by using traceability loyalty ledger records. Traceability records map target debit ledgers to source Loyalty Aggregated Point Expiration Ledger records. If a single debit ledger consumes points from multiple aggregate ledgers, Loyalty Management creates a dedicated traceability record for each aggregate ledger from which points are consumed.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with Loyalty Management - Advanced