Data Quality and Enhancement: What’s Different or Not Available in the Salesforce Mobile App

Learn the differences between the Salesforce desktop site and the Salesforce mobile app.

Duplicate Management

The Salesforce mobile app doesn’t alert users to existing duplicate accounts, contacts, or leads.
The Salesforce mobile app does alert users when they’re about to create an account, contact, or lead that appears to duplicate an existing record.
Each possible duplicate is shown on a “duplicate card.” The app displays a maximum of 30 duplicates (10 per object), even if there are more.
A duplicate card displays three fields, which are derived from the search results format defined for your org, not from the associated matching rule.
If users tap a duplicate card that appears while they’re editing or creating a record, any information they entered before tapping the card is lost.
By default, duplicate rules run when users complete fields on a record, rather than when they save a record.
The Salesforce mobile app doesn’t support merging of records.

Data Assessment for data in AppExchange packages isn’t available.
Account Data Assessment isn’t available.
You can see fields that were updated by data integration rules, but you can’t use Data Integration to manually update records.