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Prepare Marketing Cloud Personalization to Receive Promotion Data

After you send your Promotion, Promotion Market Segment, and other Loyalty Management data to Marketing Cloud, prepare Marketing Cloud Personalization (formerly Interaction Studio) to receive the data from Marketing Cloud.

Required Editions

Available in: Lightning Experience in Enterprise, Performance, Developer, and Unlimited Editions.
Available in: Orgs that have the B2C - Loyalty, B2C - Loyalty Plus, B2B - Loyalty, Loyalty Management - Growth, or Loyalty Management - Advanced license, Data Cloud, and Interaction Studio in Marketing Cloud enabled.

To ensure Marketing Cloud Personalization receives data from Marketing Cloud, complete these steps in Marketing Cloud Personalization:

  1. Add Marketing Cloud SFTP account.
  2. Create an SFTP account.
  3. Connect the Personalization SFTP to Marketing Cloud for ETL Data Feeds.
  4. To enable the Promotion object catalog, complete these steps:
    1. In Marketing Cloud Personalization, click Settings | Catalog and Profile Objects.
    2. In the New Attribute section, you can create attributes based on your company's requirements.
    3. Enable the Promotion catalog object, and then save your changes.
  5. Activate the Promotion ETL.

    For more information about Promotion ETL, see Promotion ETL Data Feed.

  6. Enable grouping of Promotion records by record ID:
    1. Click Gears | Gears.
    2. Select Common, and then click Configure.
    3. Select Sort Promotions Before Grouping.
    4. Save your work.