The Service data kit includes the Service data bundle and provides the necessary data streams and data mappings for Proactive Asset Service.
Install the Service Data Kit
Important If you already have
the Service data kit installed, reinstall it to ensure that it’s up to date. Upgrading the
data kit is necessary to access the latest enhancements to Proactive Asset
Service.
- Click the Setup gear icon and then select Data Cloud Setup.
- Under Configuration, select Salesforce.
- Find the Service Cloud bundle, and click the menu button on the right. Select Install.
- In the Package Install flow, follow the standard process for installing a package.
- To upgrade the Service data kit, navigate to the Service Cloud bundle, click the menu button on the right, and select Upgrade.
To view the data kit details, go to Data Cloud Setup. Under Tools, select Data Kits and then click ServiceDK.