FAQs for Joint Promotion

Some of the common and frequently asked questions and responses in Joint Promotion are as follows.

Required Editions

Available in: Lightning Experience in Enterprise, Performance, Developer, and Unlimited Editions
Available in: Orgs that have the B2C - Loyalty Management Plus or the Loyalty Management - Advanced license enabled

How Can I Change a Partner in an Active Joint Promotion?

You can’t change or delete a partner of an active joint promotion. To change a partner, you first need to deactivate the joint promotion and then delete the partner. Now, you can add another partner from the same loyalty program to the joint promotion.