---
schema_version: "1"
id: 8939bcaf47b8be0c802a5b2a447121dcef11d1fe1e983c1cb2c766a4dd57f89c
title: FAQs for Expanded Partner Management
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/faqs_for_expanded_partner_management.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.faqs_for_expanded_partner_management.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a55ffa1a7886e7bb87e404cb7ff70939cc47d8559f1768f5a69570efdea330eb
description: Here are some of the common and frequently asked questions and responses in Expanded Partner Management.
products:
  - Loyalty Management
release: "264"
---
# FAQs for Expanded Partner Management

Here are some of the common and frequently asked questions and responses in Expanded Partner Management.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Developer</strong>, and <strong>Unlimited</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Orgs that have the B2C - Loyalty Management Plus or the Loyalty Management - Advanced license enabled</td></tr></tbody></table>

## What Happens to Partner Points When Points Are Adjusted for a Transaction?

When you adjust points for a partner transaction, partner points aren’t updated.

## What Does Pending Status Indicate for Debit Partner Ledgers?

The Create Partner Ledgers and Update Partner Balances Data Processing Engine definition sets the status of new partner ledgers to Pending when points are insufficient to deduct from the partner’s point packs. After the partner purchases the points packs with sufficient points, the definition deducts the points and changes the partner ledger status to Processed.

## Why Is the Partner’s Points Balance Negative?

A partner’s points balance can be a negative value when the partner’s debited points are more than the partner’s purchased points.