---
schema_version: "1"
id: 9420e47dc143e02a68d9a97ed7cdd4b60a50bb0ea55c46219b07d0f5e47e7b51
title: Why is there a delay in importing my file?
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/xcloud/264-0-0/faq_import_general_why_might_there.md
canonical_url: https://help.salesforce.com/s/articleView?id=xcloud.faq_import_general_why_might_there.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ee7895e006082323adf5dd0c6b68f8d218a2e5fd616aced791582e04d0288852
description: To manage the volume of imports and ensure that all users receive the highest level of performance, org import files are accepted in asynchronous mode. Your file passes through a controlled queue and is imported when the system can best manage the data, however your org import doesn’t take longer than 24 hours to complete. You receive an email notification when the import is complete.
products:
  - Salesforce Platform
  - Cross Cloud
release: "264"
---
# Why is there a delay in importing my file?

To manage the volume of imports and ensure that all users receive the highest level of performance, org import files are accepted in asynchronous mode. Your file passes through a controlled queue and is imported when the system can best manage the data, however your org import doesn’t take longer than 24 hours to complete. You receive an email notification when the import is complete.